Last updated: December 9, 2025
At Zohima, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following types of information:
• Name
• Email address
• Shipping and billing address
• Payment information (securely processed by third-party payment providers)
• Order history
• Website usage data through cookies and analytics tools
• IP address and device information
2. How We Use Your Information
Your information is used to:
• process and fulfill orders
• provide customer support
• send order confirmations and updates
• improve website functionality and user experience
• comply with legal and accounting obligations
3. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process personal data based on:
• contractual necessity (processing your orders)
• legal obligations (tax and accounting requirements)
• legitimate business interests
• your consent when required (such as for marketing or cookies)
4. Cookies
Our website uses cookies to improve your browsing experience and ensure the proper functionality of the online store.
Cookies may be used for:
• shopping cart functionality
• website analytics
• security and fraud prevention
You can manage or disable cookies through your browser settings.
5. Third-Party Services
We may share limited information with trusted third-party providers in order to operate our business. These may include:
• payment processors
• shipping carriers
• website hosting providers
• analytics services
These providers process personal data only as necessary to provide their services.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data.
However, no method of data transmission over the internet is completely secure.
7. Data Retention
We retain personal data only for as long as necessary to provide our services and comply with legal obligations.
Order information may be retained for accounting and tax purposes as required by law.
8. Your Rights
Under GDPR, you have the right to:
• access your personal data
• request correction of inaccurate data
• request deletion of your data
• restrict or object to processing
• request data portability
• withdraw consent for marketing communications
You also have the right to lodge a complaint with your local data protection authority.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will always be available on this page.
10. Contact
If you have questions regarding this Privacy Policy or your personal data, please contact us:
Email: contacto@zohima.com